McCann’s Medical

McCann’s Medical is a long-standing medical supply provider serving the Portland metro area with a broad range of healthcare products, equipment rentals, and repair services — including mobility scooters, wheelchairs, diagnostic tools, wound care products, and more. The business operates retail locations and offers online shopping and information through its site.

Challenge

McCann’s Medical approached the project with several key challenges:

• Outdated or Limited Online Presence: Although McCann’s Medical has a strong local reputation, its existing digital presence was basic and didn’t effectively communicate its breadth of products and services or support online engagement.

• Unclear E-Commerce Experience: Customers needed an intuitive way to browse and buy products online, but the prior setup lacked a clear, modern shopping experience.

• Low Search Visibility & Engagement: The site needed improvements to help customers find relevant information quickly — from product categories to diagnostic tools and rental options.

• Brand Consistency Across Locations: With multiple retail locations (e.g., Gresham, Tigard, Hillsboro), the site needed to unify messaging while showcasing local availability and service offerings.

Solution

To address these challenges, we delivered a comprehensive web development solution tailored to McCann’s Medical’s business goals:

1. Clear, User-Centric Design

• Created a clean, organized layout that highlights key offerings — sales, rentals, repairs, and diagnostic equipment — making it easier for users to find what they need.

• Structured product categories and detail pages (e.g., Diagnostic Equipment) to be visually clear and informative. McCann's Medical

2. Enhanced E-Commerce Functionality

• Integrated or improved the online shopping experience with clear categories, shopping cart, and checkout workflow, allowing visitors to easily browse products and make purchases online. McCann's Medical

3. Responsive & Accessible Development

• Built a fully responsive layout so users on mobile devices, tablets, and desktops enjoy a seamless experience — essential for customers searching for medical supplies on the go.

4. Streamlined Navigation

• Improved site navigation to clearly separate product listings, services (like rentals and repairs), and informational content — reducing friction for users and supporting better engagement.

5. Consistent Branding & Trust Signals

• Reinforced the McCann’s Medical brand with consistent visuals, testimonials, and messaging that emphasize decades of trusted service and customer satisfaction.

Results

Improved Customer Engagement

• Users now have clear pathways to browse product categories, shop online, and learn about services — increasing time spent on site and reducing confusion.

Stronger E-Commerce Performance

• A more intuitive online store encourages higher conversion rates for medical supply purchases and rentals, helping the business capture online sales that previously may have been lost.

Enhanced Local Presence

• Clear presentation of multiple store locations and service offerings helps reinforce McCann’s Medical as a go-to supplier in the Portland area, strengthening local SEO and discoverability.

Better User Experience

• Organized content and responsive design lead to an experience that feels trustworthy, accessible, and professional across devices.

From The Client

“We’re extremely happy with our new website. The layout is clear, the online store is easy for our customers to use, and the site finally reflects the level of service we provide in-store. Our team has noticed a big improvement in customer enquiries and online orders since the launch. The whole project was handled professionally from start to finish — great communication, fast delivery, and excellent attention to detail.”